1. Shipping Information
- Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays).
- Shipping Options:
- Standard Shipping: 5–7 business days (free on orders over $50).
- Expedited Shipping: 2–3 business days (additional fee applies).
- International Shipping: Delivery times vary by destination (typically 7–21 business days).
- Order Tracking: You’ll receive a tracking number via email once your order ships.
2. Delivery Information
- Estimated Delivery Times:
- Domestic (U.S.): 5–7 business days after processing.
- International: 7–21 business days after processing (customs may cause delays).
- Delays: Unforeseen issues (e.g., weather, carrier delays) may impact delivery. We’ll notify you if significant delays occur.
- Signature Required: High-value orders may require a signature upon delivery.
3. Order Tracking
- Track your package using the link in your shipping confirmation email or via your account portal.
- Contact the carrier directly for delivery updates (e.g., USPS, FedEx).
4. Shipping Holidays
Delivery timelines exclude major holidays (e.g., Christmas, New Year’s) and peak seasons (e.g., Black Friday). Check our website for seasonal shipping deadlines.
5. International Shipping
- Customs & Duties: International customers are responsible for any customs fees, taxes, or import duties. These are not included in your order total.
- Restrictions: Some products may not be eligible for international shipping due to legal restrictions.
6. Undeliverable Orders
- Incorrect Address: Ensure your shipping address is accurate. Orders returned due to incorrect addresses will incur a reshipping fee.
- Failed Delivery: Unclaimed packages returned to us will be refunded minus shipping and restocking fees.
7. Contact Us for Support
For shipping-related questions or issues:
- Email: mks@htbaazar.com
- Phone: +91 8368418388 (Mon–Fri, 9 AM–5 PM EST)
- Portal: Visit “Order Status” in your account dashboard.
